Privacy Policy

1. Introduction

Extra Myle LLC (“Extra Myle”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information in connection with our website, extra-myle.com (the “Website”), and our business communications.

It also describes your privacy rights and how you may contact us regarding your personal information.

2. Who We Are

Extra Myle LLC is a United States-based company providing outsourced financial operations and administrative support to businesses, primarily in the United States and Canada.

Our services may include accounts receivable management, accounts payable support, customer accounting, reconciliation assistance and compliance-related administrative services.

For personal information collected directly through our Website and our own business communications, Extra Myle generally determines the purposes and means of processing.

When processing information on behalf of a business client, our role and responsibilities depend on the applicable service agreement and data protection requirements.

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

3.1 Information You Provide

• Full name and professional title
• Business or organization name
• Email address and telephone number
• Country or business location
• Information included in contact forms
• Details of your service inquiry
• Business correspondence and communications

We collect this information when you contact us, request information about our services, or otherwise communicate with Extra Myle.

3.2 Technical Information

When you visit the Website, certain technical information may be processed by our hosting infrastructure and website technologies, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages requested and access timestamps
• Technical error and security logs
• Cookie-related information, where applicable

The exact information collected depends on the technologies enabled on the Website.

3.3 Client-Related Information

In connection with separately contracted professional services, Extra Myle may receive business records and information relating to a client’s customers, suppliers, employees or other contacts.

Such information may include contact details, transaction references, invoices, payment status and other records necessary to perform agreed services.

Processing of client-provided information is governed by the relevant service agreement and applicable privacy obligations.

4. How We Use Information

We may process personal information for the following purposes:

• Responding to inquiries and contact form submissions.
• Communicating with prospective and existing business clients.
• Preparing proposals and discussing potential services.
• Providing services under an applicable client agreement.
• Maintaining business records and professional correspondence.
• Operating, maintaining and securing the Website.
• Preventing spam, fraud and unauthorized activity.
• Complying with applicable legal and regulatory obligations.
• Establishing, exercising or defending legal claims where necessary.

We do not use information submitted through the contact form to create unrelated marketing subscriptions without an appropriate legal basis.

5. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) or a similar legal framework applies, our processing may rely on one or more of the following legal bases:

• Consent: where you have freely agreed to specific processing.
• Contractual necessity: where processing is necessary to take requested pre-contractual steps or perform a contract with you.
• Legitimate interests: where necessary for proportionate business communications, website security or business administration, subject to applicable balancing requirements.
• Legal obligations: where processing is necessary to comply with applicable law.

The applicable legal basis depends on the particular processing activity and relevant jurisdiction.

6. Contact Forms and Email

When you submit a message through our Website contact form, we use the information provided to review your request and respond.

Messages may be delivered through our website’s email configuration and stored in the relevant business email systems.

Please do not submit passwords, payment card details, government identification documents or other highly sensitive information through the general contact form.

For privacy-related inquiries, contact info@extra-myle.com.

7. Cookies and Similar Technologies

Our Website may use cookies or similar technologies necessary for website functionality, security and administration.

Additional cookies or tracking technologies may be used if analytics, embedded content or other optional services are enabled.

Where required by applicable law, we will request appropriate consent before activating non-essential cookies or similar technologies.

You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Details of any optional tracking technologies should be provided through the Website’s cookie notice or preferences mechanism where applicable.

8. Website Hosting and Service Providers

Our Website operates using WordPress and supporting hosting, email and website technologies.

We may rely on external service providers for functions such as:

• Website hosting and infrastructure
• Email delivery and communications
• Website maintenance and security
• Technical support and data storage
• Other services necessary for our operations

Such providers may process personal information to deliver their services, subject to applicable agreements, confidentiality requirements and law.

9. Sharing of Personal Information

We do not sell personal information as part of our stated business model.

We may disclose information when reasonably necessary to:

• Engage service providers supporting our business operations.
• Fulfill contractual obligations.
• Comply with applicable laws, court orders or lawful requests.
• Protect our rights, systems, clients or business operations.
• Support a legitimate business restructuring or transaction, subject to applicable safeguards.

We do not disclose personal information to unrelated parties for their independent marketing purposes without an appropriate legal basis.

10. International Data Transfers

Extra Myle operates in an international business environment. Personal information may be accessed, processed or stored in countries other than the country where it was originally collected.

These countries may have different data protection laws.

Where applicable law requires specific safeguards for international transfers, we will use an appropriate lawful transfer mechanism.

Depending on the circumstances, such safeguards may include contractual protections or other mechanisms recognized by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, contractual and operational needs.

Retention periods may vary according to the type of information and the reason for processing.

Factors considered include:

• The duration of business communications
• Applicable contractual requirements
• Legal and regulatory retention obligations
• Security and dispute-resolution needs
• Requests for deletion where legally applicable

When information is no longer required, we take appropriate steps to delete, anonymize or securely dispose of it, subject to applicable obligations.

12. Data Security

We recognize the importance of protecting personal and business information against unauthorized access, loss, alteration and inappropriate disclosure.

We seek to apply technical and organizational safeguards appropriate to the information processed and the risks involved.

However, no website, electronic communication or storage system can be guaranteed completely secure.

13. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion in eligible circumstances
• Request restriction of certain processing
• Object to certain processing activities
• Request data portability where applicable
• Withdraw consent where processing relies on it
• Lodge a complaint with a competent authority

Certain rights may be subject to exceptions or verification requirements under applicable law.

To submit a privacy request, email info@extra-myle.com.

14. Client-Controlled Information

When Extra Myle processes personal information on behalf of a client, that client may determine the purposes and means of the relevant processing.

In such circumstances, requests relating to the client’s records may need to be directed to the relevant client.

We will assist with applicable requests in accordance with contractual obligations and relevant law.

15. Children’s Privacy

Our Website and professional services are intended for business users and are not directed toward children.

We do not knowingly seek to collect personal information directly from children through the Website.

If you believe a child has submitted personal information to us, please contact us so that we can review the situation and take appropriate action.

16. External Websites

Our Website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of independently operated third-party websites.

We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, Website technologies, processing activities or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

18. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us.

United States

Email: info@extra-myle.com

Website: extra-myle.com

For additional information about the use of our Website, please review our Terms & Conditions.