Why construction receivables are different
In most B2B industries, an invoice goes to a customer and the customer pays it. In construction, a pay application travels through a chain: from you to the general contractor, from the GC to the owner or lender, and back down again. Every link has its own approval steps, deadlines and paperwork.
- Pay application cut-offs. Miss the GC’s monthly submission date and your billing waits a full cycle.
- Portals and formats. Many GCs require submissions through their own platform, with schedule-of-values detail and backup.
- Lien waivers and compliance documents. Conditional and unconditional waivers, certificates of insurance and other paperwork must be in place before payment is released.
- Change orders. Work performed on pending change orders is a frequent source of disputed or short-paid billings.
- Retainage. A share of each billing is commonly held back until project completion, and can be forgotten long after the crew has moved on.
What we handle for construction companies
- Pay application tracking: submission dates, approval status and expected payment dates for every project.
- GC and owner follow-up: polite, persistent follow-up with accounts payable teams and project managers, in your company’s name.
- Portal uploads and paperwork: using access you provide, we make sure waivers, certificates and backup documents are where the GC needs them.
- Change order billing follow-up: tracking approved and pending change orders so billed work does not get stuck.
- Retainage tracking: a running log of retainage held by project, with follow-up at substantial completion and close-out.
- Deadline calendar: we keep a calendar of the notice and payment-related deadlines you or your attorney define, and flag them well in advance. We do not prepare or file liens or legal notices.
- Weekly reporting by project: billed, approved, paid, retained and overdue, plus a 13-week cash-in forecast.
Don’t leave retainage on the table
Retainage is often the most profitable part of a job, and the easiest to lose track of. Release usually depends on punch-list completion, close-out documents and the GC’s own retainage release from the owner. We keep each project’s retainage visible and follow up on every required step, so it arrives months sooner rather than being written off.
Canada: prompt payment rules
The federal Prompt Payment for Construction Work Act sets payment timelines on federal construction projects, and several provinces, including Ontario, Saskatchewan and Alberta, have their own prompt-payment regimes. Accurate invoice dates and a clean record of submissions help you use those timelines. We keep that record; for legal advice on your rights, speak with a construction lawyer.
Billing for a GC this month?
Tell us about your current projects and we’ll show you where your receivables are stuck.
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